monitoryourhealth

Shipping & Returns

RETURN POLICY

Purchases or gifts may be returned within 10 days of the day you received the order, unused, unwashed, in original condition and packaging, for a complete refund (excluding shipping charges.) Please Contact Us for a Return Authorization number before returning any merchandise – this number must be clearly marked on the outside of the package or the package will be refused at the warehouse.

Returns must be postmarked within 10 days of the date you receive your order. ALL SALES ARE FINAL AFTER 10 DAYS! Please do not return items to us later than 10 days after you have received them. Exceptions to this policy will be at the sole discretion of monitoryourhealth,inc and will be issued a store credit at the current selling price minus a 25% restocking fee.

You may return all unopened items purchased at monitoryourhealth.net within 10 days of the original delivery. Unless the product is defective or the return is a direct result of our error, a restocking fee of 25 percent may be added. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 4 weeks of receiving the returned item.

Returned merchandise must have a returned merchandise authorization number (RMA#) on the outside of the shipping container. Authorized returns must be issued an RMA number within 10 days from the date of buyer's receipt of merchandise. Shipment of authorized merchandise must occur within 7 days of issuance of RMA number. Return of non-defective goods must be in their original shipping container, all packaging unopened and in "like new" & resellable condition. If not, a partial refund will be issued based on their condition. A 25% restocking fee, and all shipping charges/processing fees will be deducted from any credit due on all returned merchandise unless other arrangements have been made with monitoryourhealth, inc. Adjustments on any refund, if applicable, will be made for any damages caused by negligence of buyer.

You may return items purchased at monitoryourhealth.net if the return process is started within 10 days of the original delivery. To start the return process, email monitoryourhealth.net at the email address of info@monitoryourhealth.net. Include the information from your receipt as to who purchased the product, on what date the product was purchased, the address to which the product was shipped, any invoice number or other information to assist us in identifying the purchase, and a statement of why you want to return the merchandise. Return of non-defective goods must be in their original shipping container and in "like new" & resellable condition. Authorized returns must be issued an RMA number. Shipment of authorized merchandise must occur within 7 days of issuance of the RMA number. Returned merchandise must have a returned merchandise authorization number (RMA#) on the outside of the shipping container. Shipping, packaging, and insurance for the return are the responsibility of the person shipping the package. Unless the product is a direct result of our error, a 25% restocking fee will be deducted from any credit due on all returned merchandise unless other arrangements have been made. ALL SALES ARE FINAL AFTER 10 DAYS OF RECEIPT! We will credit you in the same manner as your original payment within 4 weeks of receiving the returned item.

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